Returns & Exchanges

At Dr. Brandt Skincare, we stand behind the efficacy of our clinical formulas and want you to be completely satisfied with your purchase. If you are not happy with your results, you may return any product purchased directly from our website within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.